What is iHAULIT and what do you do?
|iHAULIT is a service that allows background-checked drivers with pickup trucks, box trucks, vans, trailers, flatbeds and large SUVs to connect with people who need help moving items too large for most cars.|
|When will I get charged for the pick-up and delivery?||You will not be charged until the delivery is complete. All credit/debit card payments are processed safely and securely through Braintree payments. We accept cash and credit card.|
|How will I communicate with the driver?||You and your driver will be able to message in the iPhone or Android App about details and logistics. You will also have each others cell phone numbers. iHAULIT customer service is available 24/7 at 844-428-5482.|
|What if I ask the driver for additional help?||Other than the pickup and delivery agreed upon through iHAULIT, any extra services can be worked out directly between you and the driver. Drivers will help carry and transport any items that can easily fit into a pick up truck, van, or large SUV; however, they are not required to pack boxes, or disassemble/assemble furniture or other large, multi-piece items. If there is any item you are concerned about protecting, it is best if YOU wrap it for transport prior to the driver arriving for the pick-up.|
|What if I have to cancel?||In the event your item can't be delivered or you cancel, you would need to book a new pick-up and delivery with iHAULIT.|
Visit the iHAULIT FaceBook page to read testimonials from our satisfied clients
FREQUENTLY ASKED QUESTIONS (FAQs)